Customer intelligence for Shopify
ShopGenie scores every customer from your real Shopify data and hands you a ranked list of actions, with the revenue each one can recover.
The agents
Each agent does one job well. Start with Customer Intent free, then add others for $10/month each — switch any of them off whenever you like.
Churn, return and purchase-intent scores for every customer, each paired with an action and the revenue it can recover.
RFM segmentation and a retention heat-map showing who to keep, win back, or grow.
Build tiered loyalty programs and send the right offer over WhatsApp to the customers likeliest to return.
Lifetime value by channel, concentration-risk alerts, and revenue trends that show where to double down.
A live feed of abandoned checkouts, rising churn risk, and loyalty milestones — with rules to act automatically.
On-storefront chat and WhatsApp, answered from your store's data, with a clean handoff to a human when it matters.
Signals
ShopGenie watches your store around the clock and surfaces the moments that move revenue — a high-value cart abandoned, a loyal customer slipping toward churn, a shopper one order from the next tier. Set a rule once and let it act for you.
Add Signals →Cohorts & RFM
Recency, frequency and monetary scoring sorts every buyer into segments you can actually act on, and the retention map shows exactly where loyalty is leaking so you can plug it.
Add Cohorts & RFM →Getting started
Install from your admin in two clicks. No code, no theme edits, no developers.
It securely syncs your orders, customers and checkouts, then scores every customer.
Open Customer Intent, work the ranked actions, and switch on more agents when you're ready.
Loyalty on WhatsApp
Send loyalty offers and win-back nudges over WhatsApp with prepaid message bundles — priced from about two rupees a message. No monthly minimum; you only pay for what you send.
See message pricingPricing
One free agent to start. Add specialists only as they earn their keep.
Start with Customer Intent free. Add the rest whenever you're ready.
Add ShopGenie to Shopify